![]() Contact Factory Certified Service to schedule an appointment for repair. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Food Storage in a Sub-Zero Refrigerator Without Power.Sub-Zero Refrigerator or Freezer Noises.Sub-Zero Refrigerator Has Excessive Moisture, Frost, or Condensation.Sub-Zero Control Displays Double Dashes.Sub-Zero Classic Series (BI) Service Icon Steady and No Alarm Chiming.Sub-Zero Classic Series (BI) Service Icon Steady and Alarm Chiming.Sub-Zero Classic Series (BI) Service Icon Flashing and Alarm Chiming.Sub-Zero Classic Series (BI) EE and Service Wrench Flashing.Designer (Formerly Integrated) and Designer Wine Door or Drawer Ajar Alarm.Classic (Formerly Built-In) Door Ajar Alarm.Refrigerator and Freezer Temperature Settings.Measure Temperatures in a Refrigerator or Freezer.Warm Freezer and Ice Maker Troubleshooting Twist the bulb counterclockwise to remove. Slide the light diffuser back until the key slots on its side drop past the mounting studs in the freezer walls. Lift and slide the light diffuser back toward the rear of the unit slowly. Wait 24 hours for the unit to return to normal temperatures after correcting any or all of the above. Pull the two clips down toward the back underside of the light diffuser, as shown above.This information is helpful if service is necessary. Verify if only one or all sections are not cooling.Learn More Instruction manual IDW G Series Instruction Manual Upright. See Sub-Zero Control Disabled or Turned Off - Displays Double Dashes. SUB-ZERO 36 REFRIGERATOR W/FREEZER DRAWER BELOW MODEL 1 Model Number GCG-10 Brand. ![]() If the lights are off and there is no cooling in the refrigerator, but the freezer is working normally, make sure the refrigerator was not disabled or turned off.If temperatures do not appear, or the control panel does not respond, verify the unit is not in Sabbath Mode.The service call can be canceled if the temperatures do return to normal. IMPORTANT NOTE : If the temperature is above 48 degrees (set at 38), it is unlikely to recover from a condenser cleaning. ![]()
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